Welcome to Picket House Furnishings® Dining Table, Bedroom Sets (pickethousefurnishings.com). These Terms & Conditions govern your use of our website and the purchase of our premium furniture products. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before making any purchase or using our services.
1. Introduction and Acceptance of Terms
These Terms & Conditions constitute a legally binding agreement between you (the “Customer,” “you,” or “your”) and Picket House Furnishings® (“we,” “us,” or “our”) regarding your access to and use of pickethousefurnishings.com (the “Website”).
By browsing our collections of dining tables, bedroom sets, and other fine furniture pieces, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please discontinue use of our Website immediately.
We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such modifications.
2. Product Information and Availability
2.1 Product Descriptions
We strive to provide accurate and detailed descriptions of all Picket House Furnishings® dining tables, bedroom sets, and furniture collections displayed on our Website. However, we do not warrant that product descriptions, colors, dimensions, materials, or other content available on the Website are accurate, complete, reliable, current, or error-free.
All furniture dimensions, weights, and specifications are approximate and may vary slightly from the actual product. Product photographs and images are for illustrative purposes only and may not perfectly represent the actual color, texture, or finish of the furniture due to variations in display settings, lighting conditions, and manufacturing processes.
2.2 Product Availability
All products listed on pickethousefurnishings.com are subject to availability. We make every effort to ensure that our bedroom sets and dining tables are in stock and ready for shipment. However, in the event that a product becomes unavailable after you have placed an order, we will notify you as soon as possible and provide you with the option to:
- Wait for the product to be restocked
- Select an alternative product of equal or greater value
- Receive a full refund for the unavailable item
We reserve the right to discontinue any product at any time without prior notice.
2.3 Pricing
All prices displayed on our Website are in United States Dollars (USD) unless otherwise stated. Prices for Picket House Furnishings® products are subject to change without notice. While we make every effort to ensure pricing accuracy, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you of the cancellation.
Prices do not include applicable sales taxes, delivery charges, or installation fees unless explicitly stated. These additional costs will be calculated and displayed during the checkout process.
3. Ordering and Payment
3.1 Order Placement
By placing an order through pickethousefurnishings.com, you are making an offer to purchase the selected dining tables, bedroom sets, or other furniture items subject to these Terms & Conditions. All orders are subject to acceptance and confirmation by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability
- Pricing or product description errors
- Suspected fraudulent or unauthorized transactions
- Credit or payment issues
- Failure to meet eligibility requirements
3.2 Payment Methods
We accept various payment methods including major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and other payment options as displayed during checkout. All payments must be received in full before your order is processed and shipped.
By providing payment information, you represent and warrant that:
- You are legally authorized to use the payment method provided
- The information you provide is true, accurate, and complete
- Charges incurred by you will be honored by your payment provider
3.3 Payment Security
We utilize industry-standard encryption and security measures to protect your payment information. However, we are not responsible for any unauthorized access to your payment information that occurs due to circumstances beyond our reasonable control.
3.4 Order Confirmation
Upon successful placement of your order, you will receive an email confirmation containing your order details, including the Picket House Furnishings® products ordered, total amount charged, and estimated delivery timeframe. This confirmation does not constitute our acceptance of your order. Acceptance occurs when we ship your products or send you a shipping confirmation email.
4. Shipping and Delivery
4.1 Shipping Policies
We ship Picket House Furnishings® dining tables, bedroom sets, and furniture collections to addresses within the United States and select international locations. Shipping costs are calculated based on the size, weight, and destination of your order and will be displayed during checkout.
Delivery timeframes are estimates only and may vary depending on product availability, shipping method selected, destination, and other factors beyond our control. We are not liable for any delays in delivery caused by shipping carriers, weather conditions, natural disasters, or other unforeseen circumstances.
4.2 Delivery Methods
We offer various delivery options including:
- Standard Delivery: Curbside delivery where items are delivered to the curb or entrance of your home
- White Glove Delivery: Full-service delivery including placement in your desired room and removal of packaging materials
- In-Home Assembly: Professional assembly service for select bedroom sets and dining tables
Delivery options and associated fees will be presented during checkout. Availability of delivery services may vary by location.
4.3 Inspection Upon Delivery
You are responsible for inspecting all Picket House Furnishings® products upon delivery. Please carefully examine all items for any visible damage, defects, or discrepancies before signing the delivery receipt. If you notice any damage or issues, note them on the delivery receipt and contact us immediately at the customer service contact information provided on our Website.
Failure to report damage at the time of delivery may affect your ability to file a claim for damaged goods.
4.4 Refused or Undeliverable Shipments
If you refuse delivery or if a shipment is undeliverable due to incorrect address information, unavailability at the delivery address, or other reasons attributable to you, you will be responsible for all shipping and return shipping costs. We may also charge a restocking fee as outlined in our Return Policy.
5. Returns, Exchanges, and Refunds
5.1 Return Policy
We want you to be completely satisfied with your Picket House Furnishings® dining table, bedroom set, or other furniture purchase. If you are not satisfied for any reason, you may return eligible products within thirty (30) days of delivery, subject to the following conditions:
- Products must be in their original condition, unassembled (if applicable), and in original packaging
- Products must not show signs of use, damage, or alteration
- All hardware, instructions, and accessories must be included
- Return authorization must be obtained by contacting our customer service team before returning any items
Custom-made, personalized, or special-order furniture items are not eligible for return unless they arrive damaged or defective.
5.2 Return Process
To initiate a return, please contact our customer service team at the contact information provided on pickethousefurnishings.com. You will need to provide your order number, product details, and reason for return. Once your return is authorized, you will receive instructions on how to return the product.
You are responsible for all return shipping costs unless the product was damaged, defective, or we made an error in your order. We recommend using a trackable shipping method and purchasing shipping insurance, as we cannot be held responsible for items lost or damaged during return transit.
5.3 Refund Processing
Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within ten (10) business days.
Refunds will be issued for the product purchase price only. Original shipping charges, return shipping costs, and any assembly or installation fees are non-refundable unless the return is due to our error or a defective product.
5.4 Exchanges
If you wish to exchange a product for a different size, color, or model, please contact our customer service team. Exchanges are subject to product availability and the same conditions as returns. Additional charges may apply if the exchanged product is of greater value than the original purchase.
6. Warranties and Disclaimers
6.1 Product Warranties
Picket House Furnishings® stands behind the quality and craftsmanship of our dining tables, bedroom sets, and furniture collections. Many of our products come with manufacturer warranties covering defects in materials and workmanship. Specific warranty terms vary by product and will be included with your purchase.
Warranties do not cover:
- Normal wear and tear
- Damage caused by misuse, abuse, or negligence
- Damage caused by improper assembly or installation
- Damage caused by unauthorized repairs or modifications
- Damage from accidents, fire, water, or natural disasters
6.2 Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS & CONDITIONS OR IN A MANUFACTURER WARRANTY, ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant that the results obtained from using the Website or any products purchased through the Website will meet your requirements.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PICKET HOUSE FURNISHINGS® SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of (or inability to access or use) the Website
- Any conduct or content of any third party on the Website
- Any content obtained from the Website
- Unauthorized access, use, or alteration of your transmissions or content
- Defective or damaged products
Our total liability for any claims arising from your purchase of dining tables, bedroom sets, or other furniture products shall not exceed the total amount paid by you for the specific product giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
8. Intellectual Property Rights
8.1 Ownership
All content on pickethousefurnishings.com, including but not limited to text, graphics, logos, images, product descriptions, photographs of Picket House Furnishings® dining tables and bedroom sets, design elements, software, and compilation of content (collectively, “Content”), is the property of Picket House Furnishings® or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
8.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any Content without our prior written permission, except as follows:
- Your computer may temporarily store copies of Content in RAM incidental to your accessing and viewing such Content
- You may print or download one copy of a reasonable number of pages for your personal, non-commercial use
8.3 Trademarks
Picket House Furnishings® and all related logos, product names, and service names are trademarks or registered trademarks of Picket House Furnishings®. You may not use these marks without our prior written permission. All other trademarks, service marks, and logos used on our Website are the property of their respective owners.
9. User Conduct and Prohibited Activities
When using pickethousefurnishings.com, you agree not to:
- Violate any applicable local, state, national, or international law or regulation
- Transmit any material that is defamatory, obscene, offensive, or otherwise objectionable
- Impersonate or attempt to impersonate Picket House Furnishings®, our employees, or any other person or entity
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website
- Use any robot, spider, or other automatic device to access the Website without permission
- Introduce any viruses, trojan horses, worms, or other malicious or technologically harmful material
- Attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website
- Interfere with or disrupt the Website or servers or networks connected to the Website
- Use the Website for any fraudulent or unlawful purpose
Violation of these Terms & Conditions may result in immediate termination of your access to the Website and may subject you to civil and criminal liability.
10. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using pickethousefurnishings.com, you consent to our collection and use of your personal information as described in our Privacy Policy.
We implement reasonable security measures to protect your personal information, including information related to your purchases of Picket House Furnishings® dining tables, bedroom sets, and other furniture products. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links and Content
Our Website may contain links to third-party websites, or third-party content. These links are provided for your convenience only, and we do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites.
Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites. We encourage you to read the terms and privacy policies of any third-party websites you visit.
12. Indemnification
You agree to defend, indemnify, and hold harmless Picket House Furnishings®, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:
- Your violation of these Terms & Conditions
- Your use of the Website or any Picket House Furnishings® products
- Your violation of any rights of another person or entity
- Any content you submit or transmit through the Website
13. Dispute Resolution and Governing Law
13.1 Governing Law
These Terms & Conditions and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the State in which Picket House Furnishings® maintains its principal place of business, without giving effect to any choice or conflict of law provision or rule.
13.2 Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms & Conditions or your purchase of dining tables, bedroom sets, or other furniture products shall first be attempted to be resolved through good faith negotiations between the parties.
If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration or in the appropriate court of law, as determined by the nature and amount of the claim.
13.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Picket House Furnishings®.
14. Force Majeure
We shall not be liable for any failure or delay in performance of our obligations under these Terms & Conditions due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
In the event of a force majeure occurrence affecting the delivery of your Picket House Furnishings® dining table, bedroom set, or other furniture purchase, we will make reasonable efforts to notify you and provide alternative solutions or refund options.
15. Severability and Waiver
15.1 Severability
If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms & Conditions and shall not affect the validity and enforceability of any remaining provisions.
15.2 Waiver
Our failure to enforce any right or provision of these Terms & Conditions will not be considered a waiver of those rights. No waiver of any term of these Terms & Conditions shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms & Conditions shall not constitute a waiver of such right or provision.
16. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and any other legal notices or agreements published on pickethousefurnishings.com, constitute the entire agreement between you and Picket House Furnishings® regarding your use of the Website and purchase of our products, superseding any prior agreements between you and us.
17. Contact Information
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your purchase of Picket House Furnishings® dining tables, bedroom sets, or other furniture products, please contact us at [email protected].
Our customer service team is committed to providing you with exceptional support and assistance with all your furniture needs.
18. Acknowledgment and Consent
By using pickethousefurnishings.com and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. You represent that you are at least eighteen (18) years of age and have the legal capacity to enter into this binding agreement.
Thank you for choosing Picket House Furnishings® for your dining table, bedroom set, and furniture needs. We are committed to providing you with high-quality products, exceptional service, and a superior shopping experience.